I can't reset my password

You should be able to reset your password from here: https://workhub.transcribeme.com/Account/ResetPassword
When the confirmation email is sent, please make sure to check all of your email folders, including Spam, Promotions, and Social, as the email sometimes winds up there. If you still do not receive the email, reach out to us at training@transcribeme.com and we will try to assist you further.